- inclusions / exclusion
- Terms & conditions
Welcome to Amsterdam!!! At your airport of arrival, we shall be waiting with transport to take you to your hotel. You can enjoy free time until your tour starts, information about the meeting place and start time can be found on the information boards in the hotel reception area.
Overnight stay: Amsterdam
Meal: Breakfast Only
After breakfast proceeds for a full day city tour to Amsterdam. A picturesque typical village of Volendam. Boat on the IJsselmeer lake.City tour of Amsterdam. Today we have a very exciting and beautiful day. We will go to Zaanse Schase with its mills, its canals and its typical houses. Volendam, a very picturesque fishing village. From Volendam, on a short boat trip we will go to Marken, an island that was united to the mainland by a fixed dike, their houses were built on stilts. In the afternoon we include a panoramic tour of Amsterdam to see its narrow canals, the Dam Platz, its official buildings and parks, and will also see the technique of diamond cutting. A large part of the visit will be done on foot. The information will be given through headphones. At the end of the day, you will be taken to Rembrandtplein, one of the busiest squares in the city with plenty of restaurants from all corners of the world.
Overnight stay: Amsterdam
Meal: Breakfast Only
After breakfast visits the village that was made famous through the Pied Piper of Hamelin children’s story. We leave Amsterdam for Germany. En route, we stop at HAMELIN, a picturesque German town. Here, many shops and streets remind us of the town’s legend: The Pied Piper of Hamelin, written by The Brothers Grimm. We continue toward BERLIN, arriving at the end of the afternoon.
Overnight stay: Berlin
Meal: Breakfast Only
After breakfast proceeds for a full day city tour to Berlin, We visit the Holocaust Memorial and the Berlin Wall Museum. Ease your way into the local culture with a guided visit of Germany’s incredible capital, Berlin. We shall visit the historic centre, Museum Island, the Reichstag, the Brandenburg Gates and the city’s magnificent parks. We continue our visit by stopping at the Holocaust Memorial and the Berlin Wall Museum. This visit helps us to understand the difficult situation the city experienced during the Twentieth Century. Time to explore the city. Enjoy an evening in the lively area of Kantstrasse, a district that offers different types of ethnic restaurants to dine in (Indian, Oriental, Italian, German, and so on). Evening return to the hotel.
Overnight stay: Berlin
Meal: Breakfast Only
After a scrumptious breakfast, check out from hotel and proceed to the airport for departure as per the flight schedule.
Meal: Breakfast Only
inclusions / exclusion
- Travel by bus with English speaking guide
- 02 Nights stay in Amsterdam on breakfast basis
- 02 Nights stay in Berlin on breakfast basis
- Return Airport transfers
- City tour in Berlin
- City tour in Amsterdam
- Boat tickets to IJsselmeer lake from Voledam to Marken in Amsterdam
- Evening transfer to Rembrandplein in Amsterdam and Kantstrasse area in Berlin
- Entry tickets to Diamond Cutting Workshop in Amsterdam and Holocaust Memorial and Berlin Wall Museum
- Cost of lunch and dinner
- Early check-in & late check-out (Standard Check-in time: 1400 hrs & Check-out: 1200 hrs)
- Any expenses of personal nature such as porterage, laundry, wines, mineral water, food and drink not in the regular menu provided by us, mini bar, telephone calls, pay channels etc.
- Tips of any nature i.e. drivers, guides etc
- Any item not mentioned in inclusions
- Meals other than what is mentioned in ’Package Inclusions’
- Cost of excursions, city sightseeing, entrance fees and local guides availed of by the passengers, other than that mentioned in ’Package Inclusions’
- Visa charges
- Travel Insurance unless specified
- Return flight tickets
Terms & conditions
Contract and Booking: A 'Client' is all persons named on the booking form intending to travel with us. A 'Product' is any service sold by houseoftours.com. All clients will be deemed to have read, understood and accepted all of our booking conditions. In order to confirm a booking the agent must have full payment of all payments due. A contract between the client and houseoftours.com comes into existence once we have confirmed the booking in writing and issued a confirmation. The person signing the booking form (that incorporates these terms and conditions) warrants that they have full authority to do so on behalf of all persons whose name appears thereon and confirms that all such persons are fully aware of and understand these terms and conditions. The said contract, including all matters rising from it, is subject to Law and the exclusive jurisdiction of the UAE courts. No employees or representatives of houseoftours.com have any right to alter, vary or waive any of these terms and conditions, nor to undertake any liability whatsoever on behalf of houseoftours.com, unless authorized in writing and signed by the CEO of houseoftours.com houseoftours.com reserves the right to decline any booking at their discretion without further explanation.
Name change amendments: At the time of making the booking, you must provide full correct names as they appear on your passport. Please note that airlines do not permit name changes on issued tickets. houseoftours.com will not be held responsible for any charges that may incur for the incorrect submission of names. It is recommended that you submit passport copy while submitting preferred travel dates for your vacation.
Payment and Pricing Policy: Your reservation request will be confirmed upon receipt of the full payment due at the time of booking. Please be aware that some of our airfares and land arrangements need to be paid in full at the time of booking and carry a 100% cancellation charge and non transferable. In these cases you will be notified at the time of booking. Although every effort will be made to confirm your request, please note that travel arrangements are not confirmed until you receive our written confirmation and houseoftours.com reserves the right to make changes if required. Before a booking is confirmed, houseoftours.com reserves the right to amend price of product due to any circumstances outside the control of houseoftours.com such as but not limited to changes relating to governmental action, increases in transportation costs (including schedule airfares and the cost of fuel) changes in any dues, taxes or fees chargeable for services (including landing taxes or embarkation / disembarkation fees at airports), increases in admission fees and hotel rate adjustments / availability. Advertised prices are also subject to seasonal changes, exchange rates and may vary slightly. Payments can be made via bank transfers, Visa or MasterCard. Please be aware that airfares need to be paid in full at the time of booking and carry a 100% cancellation charge. For all other services the cancellation fees in the next paragraph "Amendments and cancellation by clients" will apply.
Cancellation by houseoftours.com: houseoftours.com reserves the right to cancel or amend any confirmed bookings in any circumstances , however houseoftours.com will not cancel any guaranteed departure product except in unusual circumstances of force majeure defined here as war, Threat of war ,riot, civil strife, terrorist activity , natural disaster or nuclear disaster, adverse weather conditions, flight cancellation or any other circumstances beyond control of houseoftours.com. If houseoftours.com is forced to cancel the booking or anyway change the tour due to unlikely events like the one mentioned earlier, no compensation or services will be delivered to the customer or not liable to refund the customer. In Events where houseoftours.com is unable to provide the tour booked apart from the reasons mentioned above, houseoftours.com will return the Client the amount paid(less any insurance premiums paid) or offer an alternative date or holiday of comparable standards. In such circumstances, holiday offered for alternative date or comparable standards, the difference in amount has to be paid by the customer. Since it is not possible to directly inform the clients about the changes or amendments that we are making, Clients should ensure themselves to visit our website periodically. We reserve the right to make changes that are not significant and to correct minor or obvious errors in client’s booking details at any time without any liability to the client. Any requested change cannot be guaranteed. If any number of the party is prevented from travelling because of death, injury or serious illness of the client, close relative or friend, redundancy or jury service, and the ticket has been booked, it will not be possible to transfer the booking to another person or departure date or tour of similar standard, but company may take account of the sincerity of the situation to resolve the issue in favor of the client. houseoftours.com will not pay fees charged to the Client by the Client’s bank for processing the credited amount. Once hotel reservations have been confirmed, houseoftours.com reserves the right to substitute hotels listed with others of similar category. Hotels reserve the right to close facilities due to operational reasons without prior notice
Product Information: All product information has been published by houseoftours.com in good faith and houseoftours.com will use its best endeavors to operate all products. houseoftours.com reserves the right to change any of the facilities and services described in its website and publications and to substitute alternative arrangements of comparable monetary value without compensation and accepts no liability for loss of enjoyment resulting from any change. houseoftours.com reserves its rights to change selected hotel to same category accommodation, due to any extraordinary circumstances
Inclusions and Exclusions of package price: The price of any holiday booked includes only the items specified. It does not include items of a personal nature including, but not limited to, personal insurance, transport to your outbound airport unless specified, refreshments, telephone calls, laundry, gifts, meals and beverages unless specified, optional excursions, passport and visa fees, porterage, gratuities or taxes, unless otherwise specified, which shall in each and every case be the responsibility of the client. Hotel check-in/check-out times are fixed and there are no guarantees for early/late check-in/out unless paid for by the client.
Surcharge rates may be applicable on the entire package, depending upon the final date of travel, during exhibitions, conferences, Christmas, New Year period etc.
Travel Insurance: Adequate insurance is mandatory for all clients to cover at least but not limited to medical and repatriation expenses, loss of luggage, cancellation or curtailment of a Product and should not exclude any planned adventure activities from the time of booking for the full duration of the Product as a minimum. A client and their personal belongings are the sole responsibility of themselves. houseoftours.com accepts no liability on the client's behalf where houseoftours.com has provided a product of a reasonable standard. Clients are fully responsible for arranging their own travel insurance. Should the insurers dispute their liability for any reason, the client will have recourse against the insurers only.
Liability of houseoftours.com: houseoftours.com acts as the Tour Operator only on behalf of the suppliers and accordingly accepts no liability whatsoever for loss, damage, injury, accident, delay or any other irregularity arising whatsoever. houseoftours.com products and in particular adventure activities contain an element of risk to the personal safety of the client that other package holidays may not contain. By accepting these booking conditions clients are aware of the risks inherent in their chosen travel and clients undertake such risks at their own volition. houseoftours.com accepts no liability of client's damages where houseoftours.com has fulfilled its duty of care to clients by providing products of a reasonable standard. houseoftours.com has no direct control over the provision of services / facilities by the relevant suppliers and hence we do not accept liability for errors or omissions by the suppliers. houseoftours.com accepts no liability if there has been no fault on the part of houseoftours.com or its' suppliers and the reason for the claimed damages was either the client's fault or a result of unusual circumstances beyond the control of houseoftours.com by force majeure and the consequences of which could not have been avoided even with all due care. In respect of carriage by air, sea and rail and the provision of accommodation, houseoftours.com liability in the said cases will be limited in the manner provided by the relevant international conventions. houseoftours.com accepts no liability if additional costs to the client are incurred through delay, accident or disruption of the product(s) beyond the control of houseoftours.com by force majeure.
Delays: houseoftours.com will not be liable for any delays prior to departure or during travel to any hotels / resorts brought about by airline technical difficulties, strikes, weather conditions or any other circumstances out of our control. Any expenses relating to these unscheduled extensions will be for the passengers own account.
Travel Documentation: It is the responsibility of the clients to be in possession of a valid passport, visa permits, all necessary travel documents, vaccinations, preventative medicines and other medical certificates that may be needed to travel. houseoftours.com is not liable for damages arising from changes in regulations or laws to the necessary travel document requirements. Information about these matters is given in good faith by houseoftours.com but without liability. It is important that you check all details provided on your travel documentation are correct upon receipt. If there are any inaccuracies, please contact the houseoftours.com immediately. All passengers are will be personally responsible for ensuring they are in possession of the correct and necessary documentation prior to departure
Passport and Visas: It is the client’s responsibility to obtain correct, current and valid passports and re-entry permits where required. houseoftours.com will not be liable for any consequence of any nature arising from the customer failing to ensure he / she has complied with such requirements.
Health and Conduct: All Clients are expected to satisfy themselves prior to booking that they are fit and able to complete the itinerary of their chosen tour as described in the brochure. Any clients with pre-existing medical conditions or illness must declare the true nature of such conditions at the time of booking, and make arrangements for the provision of any medication or other treatment which may be required during the tour. Such a client is required to provide a medical statement from a General Practitioner to confirm they are fit to travel. Failure to make such disclosure will constitute a breach of these booking conditions and relieve houseoftours.com from any obligations and liability.
Client Exclusion and Local Law: Clients agree to accept the authority and decisions of houseoftours.com and its supplier's employees and representatives whilst on tour. If in the opinion of such persons, the health or conduct of a client before or after the departure appears likely to endanger the safe, comfortable or happy progress of the tour, the client may be excluded from all or part of the tour without prior notice or any liability on the part of houseoftours.com In the case of a client’s ill health houseoftours.com may make such arrangements as it sees fit and recover the costs thereof from the client. Passengers agree to comply with the laws and regulations of the countries they travel. houseoftours.com shall not be liable for any clients who commit illegal or unlawful acts whilst on tour.
Complaints: In the event the Client has a complaint about any of the product arrangements the client must raise the complaint immediately with a houseoftours.com employee or legal representative so that houseoftours.com can use its best endeavors to rectify the problem. houseoftours.com cannot rectify a problem it is unaware of. Failure to complain immediately will extinguish or at least reduce houseoftours.com liability to pay compensation. Although every effort will be made to resolve a complaint to the customer’s satisfaction, it is specifically recorded that houseoftours.com in no way accepts liability for any claim.
Cancellation by clients: First things first- your comfort factor is important to us! That is why we follow a pretty simple and straightforward refund policy. It’s OK to change your mind and that is something we at houseoftours.com respect and understand. Unforeseen circumstances may occur and at times you may need to change plans. Just so you know, all the information that follows applies to not one, not two, but all our platforms. While our priority is to make sure you have zero impact while changing plans, we also make sure that the services (visa, hotels, flights etc.) you had chosen are blocked with our service providers to create those wonderful memories. This means that for any change of plans, our service providers would charge us a flat fee based on their refund policy. It is these charges that we formulate as a refund policy, that's all! After issuance of vouchers, customized packages are non-refundable. In certain cases, our partners which include the airline, hotel and ground handlers may provide refunds specific to a package, in which case, we keep up the transparency and provide the refund to you after deduction of houseoftours.com refund charge of AED 150 per guest. Advance payments: All advance payments are used to pre-pay the blocked inventory and services and hence it’s fully non-refundable at any given point (though we don’t like it when that happens). A no-show from your end too is fully non-refundable, we are sorry!
Cancellation due to visa rejection: It is the Embassy who takes the final decision when it comes to approving or rejecting your Visa. Unfortunately, they do not accept any influences while making this decision. This makes it difficult for us to refund any amount (if applicable) in case the Embassy has decided to reject your application (though we don’t like it when that happens). At your port of exit, it is the immigration officials who make the final decision about your immigration clearance and granting/ rejecting your visa. This makes it difficult for us to refund any amount (if applicable) if your travel is affected by these decisions (Again, we don’t like it when that happens).
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